Emergency Motor Repairs — What to Expect

At Duke, we know how important it is to keep your industrial electric motors in operation. Every minute that you aren’t able to operate your equipment costs you time and money. That’s why we’re proud to offer the best emergency industrial electric motor repair service in the business.

Now you may be wondering, what exactly is this emergency electric motor repair service all about? That’s why we’ve put together this post to give you all the details you’ll need the next time s#!t hits the fan!

True 24/7 service

A lot of companies say this, but we live by it. When you need help, you can call us any time day or night. If we don’t pick up immediately, leave a message and somebody will call you back within 30 minutes. Once we’ve talked, we’ll get moving quick and get to your job site as soon as possible.

Over-the-phone support

Our emergency response technicians don’t always need to come onsite to solve your problem. You can call us to get quick advice that might get you back up and running before you even hang up the phone. We pride ourselves on our Mad “Macgyver” skills to deliver temporary fixes that can keep you running until a more permanent fix is available.

We’ll get hard-to-find replacement parts, we can even make them

It’s not always easy to find parts for a motor that has been out of production for 20 years or more. Yet many of the businesses we work with rely on older motors to get their work done. That’s why we keep a huge parts inventory. We also have relationships with a number of dealers, so we can order anything we don’t have and have it express delivered. Finally, if the part just can’t be found, we can even work with a fabricator to get one custom engineered.

We provide detailed reports, which can help you next time

When our technicians arrive to service your motor, we document everything. We will give you a detailed account of what your issue was and how it was solved. This can be a big help the next time you run into a similar problem. It