DUKE ELECTRIC

Industrial Brake Technical Service Coordinator

We are looking for a full time professional Industrial Brake Technical Service Coordinator to join our growing team in Hamilton, ON.

The successful applicant will coordinate orders and help manage new mid to large-size user businesses and reenergize older dormant accounts.

RESPONSIBILITES
  • Process Quotes, Orders, Purchase orders
  • Enter shop jobs into our system for customer’s requests whether on phone, via email or through our website.
  • Strong Customer Service skills required.
  • Provide assistance to customers to generate sales for new and repaired industrial Brake equipment
  • Communicate with Brake Manager to provide daily support
  • Prepare quotes for Brake Division with accuracy and in a professional manner
  • Should be comfortable in a shop environment with an understanding or able to learn forklift operation, crane operation.
  • Will be expected to pitch in and prepare shipments and export documents
  • Must be computer literate and are able to communicate effectively with customers and fellow employees.
  • Must be self-motivated to succeed and be a team player
QUALIFICATIONS
  • Minimum grade 12 education or equivalent experience preferred.
  • Mechanically and electrically inclined is an asset
  • Must be open to coaching
  • Must be able to work & interact with others in a fair and friendly environment
  • Safety training and a forklift license is an asset
SALARY

$20,400.00 - $50,000.00 per year

BENEFITS & PERKS

Health benefits package included

START DATE: Immediate

Fill out the form to apply

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If it makes you puke, call Duke.

Certified for safety

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CSA

Certified for safety

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CSA

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